Choose Your Service Level
Whether you need a simple oil change for your home backup generator or a 24/7 guaranteed uptime response for a hospital, we have a support tier designed to keep your power on.
One-Off Service
For Residential & Homeowners
A straightforward, transactional service. Get a quote, pay the invoice, and get your generator serviced by our professionals.
- Single, transparent payment
- Standard oil & filter replacements
- Scheduled during business hours
- No after-hours support
- Standard dispatch times
Most Popular
Maintenance Plan
For Businesses & Proactive Owners
Spread the cost with a monthly payment. Ensure your generator is always ready for load shedding with regular, scheduled preventative care.
- Convenient monthly payments
- 2 to 12 annual services scheduled
- Telephonic after-hours support
- Priority business-hours dispatch
- No 24/7 physical call-outs
SLA Agreement
For Mission-Critical Uptime
Designed for hospitals, shopping malls, data centers, and manufacturing. Uncompromising support with guaranteed emergency response.
- Guaranteed response times
- 24/7 dedicated technician on-call
- Immediate emergency dispatch
- Comprehensive preventative check-ups
- Maximum uptime guarantee